zammad5


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2019/03/04 12:06 · HF

Zammad 5 Docker version (web support and tickets)

Maintainer

mrmarkuz | dev@markusneuberger.at | https://www.markusneuberger.at

Description

Zammad is a web-based, open source user support/ticketing solution.

Installation

mrmarkuz repo

Install mrmarkuz repo to ease installation/updates.

Zammad installation

Zammad needs a separate domain name for it's virtualhost, if you don't define it, zammad.YOURNETHDOMAIN.TLD will be used. The virtualhost config for nethserver-zammad is created by the package, there's no need to manually create a virtualhost in the UI. 

yum -y install nethserver-zammad5
config setprop zammad VirtualHost zammad.domain.tld
signal-event nethserver-zammad5-update

Login

Go to https://zammad.domain.tld and start the Zammad setup.

Migraton

I wasn't able to find a way to migrate from Zammad 4, please ping me if you have an idea…

Issues

Please raise Issues on NethServer Community

Links

Community feature thread: https://community.nethserver.org/t/zammad-ticketing-helpdesk-on-nethserver-available/11343

Zammad documentation: https://zammad.org/documentation