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2019/03/04 06:06 · HF

Zammad

Zammad is a web-based, open source user support/ticketing solution.

mrmarkuz repo

Install mrmarkuz repo to ease installation/updates.

Zammad installation

Zammad needs a virtualhost, if you don't define it, zammad.YOURDOMAIN.TLD will be used.

yum -y install nethserver-zammad
config setprop zammad VirtualHost zammad.domain.local
yum -y install zammad
signal-event nethserver-zammad-update

Login

Go to https://zammad.domain.local and start the Zammad setup.

Next to the Nethserver backup-data postgres db backup Zammad has an internal backup script. It's executed daily at 1:30 AM by a cron job. Backups are kept for 10 days.

To restore from it, just run

/opt/zammad/contrib/zammad_restore.sh

For details check Zammad backup and restore

Please raise Issues on NethServer Community